How These Terms Apply to You
These terms apply from the moment you open an account with us. They cover how your account is created and verified, how deposits and withdrawals are processed through bKash, Nagad, and Rocket, and how we handle disputes. We do not override local law — if a
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provision conflicts with the law in your jurisdiction, the local rule applies. Eligibility is your responsibility to confirm before registering; we cannot verify local legal status on your behalf. When you add funds via bKash or Nagad, the transaction is recorded against your account wallet in
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real time. Rocket transfers follow the same path. Any discrepancy between your wallet balance and a payment-provider record should be reported to our support team with the transaction reference number. We keep transaction logs for the period required under our data retention policy and will share
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them with you on request. Changes to these terms are posted on this page. Continued use of your account after a change is posted means you accept the updated terms. If you do not agree, close your account before the effective date and withdraw any remaining
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balance through your registered payment method.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.