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How cmf2 Handles Your Personal Information

Your account data, payment details, and browsing activity on cmf2 are handled with care. This policy explains what we collect, why we collect it, and how you can access, update, or remove your information — with availability depending on your local law and eligible…

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cmf2 How cmf2 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Have a question about your data or want to make a request? Our support team handles privacy queries directly. Reach out through any of the channels below and we will respond as quickly as we can during active hours.

Live Chat Start a chat from your account dashboard. Available during support hours for account and data queries including deletion and access requests.
Email Support Send your privacy request to our support address. Include your registered contact detail so we can verify your account before acting on the request.
Help Centre Our help pages cover common data questions — how to update your details, how to request a data export, and how to close your account.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run your account. Here is what that looks like in practice across the four areas that matter most.

Encryption in Transit

All data moving between your device and our servers — including bKash and Nagad payment confirmations — travels over SSL. Your session token is never exposed in plain text.

Cookie Controls

We use session and analytics cookies. You can review and adjust cookie permissions through your browser at any time without losing your account access or wallet history.

Retention and Deletion

Account data is kept while your account is open. Once you request closure, personal data is removed or anonymised within the period required by applicable law in your region.

Data Access Requests

You can request a copy of the data we hold on you, ask us to correct inaccurate details, or ask for deletion. Submit the request via live chat or email with your account details for verification.

Privacy Questions We Hear Most

Real questions from people who want to understand how their data is handled on cmf2.

We collect your name, contact details, and payment method — bKash, Nagad, or Rocket — along with device and session data used to secure your account and verify transactions.

We do not sell your data. We may share it with payment processors like bKash or Nagad to complete transactions, or with regulators where required by the law applicable to your region.

Contact us via live chat or email with your registered account details. We will verify your identity and send your data export within the timeframe required under applicable local law.

Yes. Submit a deletion request through live chat or email. Once verified, we will close your account and remove or anonymise your personal data as required by the regulations in your jurisdiction.

Transaction records tied to your bKash, Nagad, or Rocket wallet are kept for as long as your account is active and for any additional period required by applicable law after closure.

Reach our support team via live chat from your account dashboard or by email. Include your account contact detail so we can locate your record and respond to your concern directly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.